This new service is available today in nearly all 4,700 Walmart stores and will be available year-round. They can pay for the items in stores via cash, check, credit/debit or Walmart Pay. Through the retailer’s Dotcom Store service, customers will have the option to order items sold and shipped by Walmart online and ship directly to them or to their nearest Walmart store. This service combines the power of technology and Walmart associates to bring Walmart’s online merchandise to its physical stores, while allowing customers to pay using all acceptable payment methods-including cash-in one transaction. In a new move to provide more options for customers to shop the items they need, Walmart store associates now can order items for customers from via an app on their handheld touchscreen devices. You can track your order online using your Walmart account, or you can ring or email stores for more specific advice tailored to your order.Last updated on December 6th, 2018 at 08:53 am Walmart will either wait until the next set of supplies arrives or, if this is too far away, they will cancel your order. The main reason is usually due to backorders or limited stock supply. ConclusionĪ Walmart order may be delayed within the processing section due to a variety of reasons. To learn more, you can see our other guides on where Walmart ships from and if Walmart US delivers to Canada and other countries.Īdditionally, you might also want to read up on what happens if you don’t pick up a Walmart order and how to cancel a Walmart order. Once successfully filled in, you will be able to access the current position of your purchase and track it! You will be asked to fill in the order number, which can be found on your order confirmation email. Then click the icon in the top right-hand corner and select ‘track orders.’ To track your order online, you must first log into the same Walmart account that you ordered the product with. In some cases, customers have received $20 off their total order value when calling. However, you do have the option to cancel the order and receive a refund and purchase the product elsewhere.Īdditionally, if you don’t want to cancel your order, you can call Walmart Customer Service (1-80) and request a discount or store credit due to the inconvenience it is causing you. Unfortunately, there is nothing customers can do to speed up the “processing” stage of the order as Walmart will be waiting on suppliers. However, this happens very rarely, and a Walmart customer service representative will usually reach out if there are any long delays. If the item is not immediately available at the Walmart store or stocking location, a delay of up to a couple of days may occur.Īdditionally, some Walmart customers have had to wait 2 – 10 days for the “processing” stage to roll over to the “shipping” stage. Once processed, the order will move to the “ shipping ” stage. Walmart can take between 2 to 4 hours to process an order once it has been sent to a store or a fulfillment center. Unfortunately, this is a common occurrence with large e-commerce stores as if there is delayed shipping from the supplier, it can disrupt the shipping and stock levels on Walmarts ends How Long Does It Take For Walmart To Process An Order? Walmart often waits for the new inventory of the ordered product to arrive and then sends the item when the stock arrives, rather than canceling the order altogether. The most likely reason is that it is currently classed as a ‘backorder.’ Backorders are orders made on products or items not currently available within store supply. To learn more about wait times and what you can do, keep on reading! Why Does My Walmart Order Still Say Processing? Because of this, Walmart orders can take longer than usual to process as the Walmart fulfillment centers are unable to ship the order unstill the stock arrives. Walmart orders stuck in the “processing” stages are due to stock discrepancies and shipments that Walmart is yet to receive. Let’s dive in! Why Is My Walmart Order Taking So Long To Process? However, one of the most frustrating things is when an order is in the “processing” phase.īecause of this, I dug into why Walmart orders can take so long to process and if there is anything you can do about it. Walmart is home to thousands of useful products that can be ordered both in-store and online.
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